Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Post
Normal topic Decode sample will not deliver all the frames from this MPEG2 stream
by Donald G.
Wed, 03/05/2014 - 15:04 3
by Tony Pabon (Intel)
Thu, 03/27/2014 - 22:22
Normal topic Quarter of a frame is getting decoded
by Ankush W.
Thu, 09/11/2014 - 21:05 4
by Ankush W.
Tue, 09/16/2014 - 02:31
Normal topic Decode Error
by dong x.
Wed, 03/11/2015 - 02:12 2
by Surbhi M. (Intel)
Wed, 03/11/2015 - 09:51
Normal topic Rendering a local mp4 video file with a videoeffect [Media for Mobile(Android)]
by Ghiwook N.
Mon, 08/03/2015 - 05:02 2
by Ghiwook N.
Mon, 08/10/2015 - 17:49
Normal topic Question about converting PS-TS plug-ins
by Joyah
Sun, 07/01/2012 - 18:53 1
by Larsson, Petter
Mon, 07/02/2012 - 10:48
Normal topic sample_decode.exe is not running on all system...
by Mohammad T.
Tue, 10/20/2015 - 21:24 1
by Surbhi M. (Intel)
Tue, 10/27/2015 - 10:59
Normal topic Fail to load HEVC HW with Core i7 6700.
by danielwang1971
Tue, 01/26/2016 - 12:12 1
by Harsh Jain (Intel)
Tue, 01/26/2016 - 13:20
Normal topic HW HEVC (Skylake) encoding with 1080i video and fast motion results in significant tiling
by AaronL
Tue, 06/21/2016 - 13:51 2
by AaronL
Wed, 06/22/2016 - 13:32
Normal topic MFXVideoENCODE_Query with mfxExtCodingOptions on Hardware Implementation
by salih c.
Mon, 11/21/2016 - 01:57 2
by salih c.
Wed, 12/07/2016 - 06:06
Normal topic Can't Play/Pause MP4 Video
by gthomaz
Tue, 03/22/2011 - 05:49 4
by gthomaz
Thu, 03/31/2011 - 11:48
Normal topic MBAFF
by kyviquel
Fri, 09/21/2012 - 11:57 1
by Larsson, Petter
Mon, 09/24/2012 - 14:06
Normal topic Intel SDK Performance
by Adi S.
Thu, 06/27/2013 - 02:12 1
by Tony Pabon (Intel)
Fri, 06/28/2013 - 15:04
Normal topic How can I stream the H264 video generated by the Media SDK to a website?
by Matthew C.
Thu, 12/19/2013 - 13:30 1
by Larsson, Petter
Thu, 12/19/2013 - 13:43
Normal topic Worker threads number/affinity
by dj_alek
Tue, 05/13/2014 - 23:52 1
by Tony Pabon (Intel)
Wed, 05/21/2014 - 12:01
Normal topic Extending API as a part of integration of encoder into Intel Media SDK
by Ranjit T.
Fri, 10/31/2014 - 03:18 2
by Rishab G.
Thu, 11/06/2014 - 07:47
Normal topic How to activate Intel HD Graphics
by 藤田 恵.
Tue, 04/21/2015 - 20:13 7
by Sravanthi K. (Intel)
Mon, 04/27/2015 - 14:02
Normal topic H.264 Encoding Strange height
by Martin Vanputten
Wed, 01/18/2012 - 11:56 2
by Larsson, Petter
Wed, 01/18/2012 - 11:56
Normal topic how to deal with the error MFX_ERR_MORE_SURFACE
by xiaozha
Tue, 08/23/2011 - 00:14 2
by xiaozha
Tue, 08/23/2011 - 00:14
Normal topic Using Intel media SDK In WINRT On windows 8
by Pruthvi T.
Wed, 03/06/2013 - 03:00 1
by Tony Pabon (Intel)
Wed, 03/06/2013 - 10:02
Normal topic PTS/DTS calculations
by Artem
Mon, 10/07/2013 - 02:09 5
by dj_alek
Thu, 10/10/2013 - 06:05
Normal topic I get DXGI_ERROR_DEVICE_REMOVED with reason DXGI_ERROR_DRIVER_INTERNAL_ERROR
by bitsmaker
Mon, 02/17/2014 - 06:54 1
by bitsmaker
Mon, 02/17/2014 - 10:39
Normal topic Increasing delay into video decoder
by Hector A.
Mon, 08/18/2014 - 08:53 6
by Hector A.
Wed, 08/27/2014 - 08:01
Normal topic Streaming H264 over network and decoding with gstreamer real time
by Paul W.
Mon, 02/09/2015 - 18:40 0
by Paul W.
Mon, 02/09/2015 - 18:40
Normal topic Sample_decvpp ,change the window size , video quality is very poor
by roye t.
Wed, 07/08/2015 - 17:10 7
by Surbhi M. (Intel)
Thu, 07/09/2015 - 17:29
Normal topic Directshow : encode webcam video+sound in sync H264
by qtnext
Thu, 05/24/2012 - 00:28 3
by Nina Kurina (Intel)
Fri, 05/25/2012 - 08:46
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