Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic startersort descending Post date Replies Last Post
Normal topic Can't get ByteBuffer or Frame using Media for Mobile (Android)
by Jun S.
Mon, 09/12/2016 - 22:13 1
by Jiandong Z. (Intel)
Tue, 09/13/2016 - 23:44
Normal topic Can't get double-rate deinterlacing to work
by Donald G.
Wed, 03/04/2015 - 07:29 12
by Donald G.
Fri, 04/03/2015 - 08:34
Normal topic Can't get SDK to work - Windows or Linux on Broadwell or Skylake
by Edward R.
Wed, 09/09/2015 - 14:52 4
by Surbhi M. (Intel)
Wed, 09/09/2015 - 17:31
Normal topic Can't install Core-i3 graphics driver on Windows Server 2008
by 刚 隆.
Tue, 11/15/2016 - 07:15 1
by Anna B. (Intel)
Thu, 12/29/2016 - 07:22
Normal topic can't open i965 driver unless root?
by Ryan D.
Fri, 09/18/2015 - 08:52 3
by Surbhi M. (Intel)
Mon, 09/21/2015 - 15:09
Normal topic Can't Play/Pause MP4 Video
by gthomaz
Tue, 03/22/2011 - 05:49 4
by gthomaz
Thu, 03/31/2011 - 11:48
Normal topic Can't run HW HEVC decoder
by Maksym K.
Wed, 12/02/2015 - 08:50 3
by Surbhi M. (Intel)
Thu, 12/03/2015 - 14:14
Normal topic Can't run Intel_Media_SDK_2016.msi
by weibin m.
Sun, 02/28/2016 - 23:56 6
by david123456
Mon, 02/29/2016 - 06:14
Normal topic Can't see Media SDK filters in Graphedit
by Frank v.
Fri, 08/14/2015 - 03:05 5
by Shaojuan Z. (Intel)
Fri, 08/21/2015 - 17:31
Normal topic Can't see why MFX_ERR_ABORTED happens
by Mamil A.
Fri, 06/28/2013 - 00:31 1
by Tony Pabon (Intel)
Fri, 06/28/2013 - 11:11
Normal topic Can't set MaxFrameSize
by jrberry
Thu, 09/26/2013 - 07:09 3
by Larsson, Petter
Thu, 09/26/2013 - 14:46
Normal topic Cannot Create CustomEVRPresenter
by lonely_hearts_club
Wed, 11/21/2012 - 05:24 2
by lonely_hearts_club
Wed, 11/21/2012 - 18:14
Hot topic Cannot Decode H264 Stream from RTP with FFMPEG
by Martin R.
Tue, 03/22/2016 - 08:22 20
by Giri b.
Fri, 03/25/2016 - 06:08
Normal topic Cannot drain last MVC frame from decoder
by Stephan D.
Tue, 11/27/2012 - 06:58 3
by Stephan D.
Tue, 12/11/2012 - 01:59
Normal topic Cannot find media sdk in VS 2010
by Anita R.
Fri, 06/24/2011 - 04:35 2
by admin
Fri, 06/24/2011 - 04:35
Normal topic Cannot init MFX h/w or s/w: i7-2820QM Sandy Bridge notebook
by karl_lillevold
Wed, 09/05/2012 - 10:30 2
by Larsson, Petter
Wed, 09/05/2012 - 13:19
Normal topic Cannot initiate MFXAudioENCODE
by elsparro
Sun, 02/21/2016 - 06:41 2
by elsparro
Mon, 02/22/2016 - 02:14
Normal topic cannot install Intel_Media_SDK_2016.msi on Windows10-32bit
by Andreas G.
Mon, 05/16/2016 - 05:52 2
by Harsh Jain (Intel)
Tue, 05/24/2016 - 09:20
Normal topic Cannot run LA_EXT plugin
by Celio A K
Sat, 04/22/2017 - 19:43 0
by Celio A K
Sat, 04/22/2017 - 19:43
Normal topic Cant find the h265 hw decoder lib and GUID after installing professional edition evalution
by shiyin x.
Wed, 07/22/2015 - 19:06 9
by Shaojuan Z. (Intel)
Mon, 08/24/2015 - 10:38
Normal topic Capture - unable to use RGB4 + capture performance
by randy s.
Mon, 06/01/2015 - 11:46 4
by Harsh Jain (Intel)
Tue, 06/02/2015 - 11:07
Normal topic Capture and Display in Intel NUC Windows 7?
by Tejas P.
Thu, 07/10/2014 - 00:30 1
by Tony Pabon (Intel)
Wed, 07/23/2014 - 14:34
Normal topic Capture FPS drops when Windows Media Player is running
by Ramashankar
Thu, 11/05/2015 - 21:26 4
by Ramashankar
Thu, 11/19/2015 - 00:40
Normal topic capture live video [deleted]
by ran s.
Mon, 01/11/2016 - 02:43 0
by ran s.
Mon, 01/11/2016 - 02:43
Normal topic Capture screen
by kkbee
Tue, 02/07/2012 - 19:49 5
by Larsson, Petter
Tue, 02/07/2012 - 19:49
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