Intel® Developer Zone:
Media

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Use this forum to ask questions and share information with others about the Intel® Media Server Studio, Intel® Media SDK ( Intel® Media RAW Accelerator, Audio for Windows*), Media for Mobile, Intel® Video Pro Analyzer, Intel® Stress Bitstreams and Encoder and all things media related. Join the conversation!

To get the best support possible, please include the following information in your post:

  • Product version
  • Platform you are building on – Processor, OS, graphic driver, driver version
  • Clear explanation of your issue
  • How to reproduce your problem

You can find more details that are suggested to be included to any new post here.

Check out the list of articles and FAQ links mentioned below for some of the questions you might have.

https://software.intel.com/en-us/intel-media-server-studio-support/faq
https://software.intel.com/en-us/media-client-solutions-support/faq
https://software.intel.com/en-us/media-for-mobile-support/faq
https://software.intel.com/en-us/intel-video-pro-analyzer/faq
https://software.intel.com/en-us/intel-stress-bitstreams-and-encoder/faq

Please do not include private information such as your email address in your posts. If you need to share private information with an Intel employee, they can start a private thread with you.

Intel monitors this forum Monday – Friday, 09:00 – 17:00 Pacific Time (GMT –7:00). Depending on the amount of research we need to do to track down the answer, it may take a day or two for us to respond.
Topic / Topic starter Post date Replies Last Postsort ascending
Normal topic Jpeg encoding
by song l.
Mon, 01/18/2016 - 17:58 3
by Harsh Jain (Intel)
Thu, 01/21/2016 - 10:15
Normal topic RGB32->NV12 conversion issue using video memory on Microsoft Surface
by Ramashankar
Fri, 01/08/2016 - 03:45 9
by Harsh Jain (Intel)
Thu, 01/21/2016 - 10:04
Normal topic QuickSync failed to decode H264 using YV12 input
by song l.
Tue, 01/19/2016 - 19:06 1
by Jeffrey M. (Intel)
Tue, 01/19/2016 - 19:54
Normal topic older media sdk download
by Darren B.
Mon, 01/18/2016 - 10:46 1
by Harsh Jain (Intel)
Tue, 01/19/2016 - 16:41
Normal topic HEVC HW decode on haswell
by Chen B.
Mon, 01/18/2016 - 03:58 1
by Harsh Jain (Intel)
Tue, 01/19/2016 - 16:24
Normal topic /dev/dri: No such file or directory
by Oleksandr K.
Sat, 01/16/2016 - 05:31 3
by Jeffrey M. (Intel)
Mon, 01/18/2016 - 09:07
Normal topic 100% gpu&cpu usage on ~3 HD streams
by ran s.
Mon, 01/11/2016 - 02:53 11
by Jiandong Z. (Intel)
Sun, 01/17/2016 - 21:47
Normal topic Non-monotonous DecodeTimeStamp
by Yabo W.
Tue, 01/12/2016 - 01:44 2
by Anna B. (Intel)
Thu, 01/14/2016 - 03:25
Normal topic How to off microphone.
by naofumi o.
Wed, 01/13/2016 - 05:47 3
by Harsh Jain (Intel)
Wed, 01/13/2016 - 18:34
Normal topic NAL generated for IDR frames are not conform the h264 standard
by Krist
Tue, 01/12/2016 - 08:28 2
by Harsh Jain (Intel)
Wed, 01/13/2016 - 11:42
Normal topic intel media sdk 2015 “Generic” installation
by zhang f.
Wed, 09/16/2015 - 22:37 5
by Jeffrey M. (Intel)
Tue, 01/12/2016 - 12:48
Normal topic Wrong frame order coming out of the video decoder
by koby s.
Sun, 01/10/2016 - 07:14 2
by koby s.
Tue, 01/12/2016 - 06:55
Normal topic Could not run sample_multi_transcode_drm with LA depth
by Yabo W.
Tue, 09/09/2014 - 03:41 4
by Yabo W.
Mon, 01/11/2016 - 22:43
Normal topic MediaSDK compatibility under Linux SLES
by Tom F.
Mon, 01/04/2016 - 08:35 10
by Jiandong Z. (Intel)
Mon, 01/11/2016 - 22:41
Normal topic How to setup the value of "AsyncDepth",and how to calculate the number of surfaces used by vpp out & enc in?
by Zheng L.
Wed, 08/14/2013 - 01:14 6
by Yabo W.
Mon, 01/11/2016 - 22:39
Normal topic capture live video [deleted]
by ran s.
Mon, 01/11/2016 - 02:43 0
by ran s.
Mon, 01/11/2016 - 02:43
Normal topic Question about using HEVC plugin in Media SDK samples
by chao s.
Tue, 12/08/2015 - 01:16 3
by walker y.
Sun, 01/10/2016 - 20:36
Normal topic howto copy opaque surface to real surface
by koby s.
Sun, 01/03/2016 - 09:23 6
by koby s.
Sun, 01/10/2016 - 03:51
Normal topic How to know if GPU can handle required streams load ?
by ran s.
Tue, 01/05/2016 - 06:39 7
by ran s.
Sat, 01/09/2016 - 11:55
Normal topic Unknown error when using look ahead rate control
by Krist
Mon, 12/21/2015 - 07:50 5
by Jeffrey M. (Intel)
Thu, 01/07/2016 - 00:14
Normal topic H264 Stream Decode
by Joe L.
Mon, 01/04/2016 - 22:13 3
by Surbhi M. (Intel)
Wed, 01/06/2016 - 22:34
Normal topic install_sdk_UMD_CentOS.sh errors
by ran s.
Sun, 01/03/2016 - 00:30 9
by Jiandong Z. (Intel)
Wed, 01/06/2016 - 18:47
Normal topic H.264 GOP structure question
by Prashanth D.
Tue, 12/15/2015 - 04:45 5
by Surbhi M. (Intel)
Wed, 01/06/2016 - 16:58
Normal topic Memory leak?
by Dave S.
Thu, 11/19/2015 - 17:33 11
by Harsh Jain (Intel)
Wed, 01/06/2016 - 16:04
Normal topic question on simple_encode_vmem_lowlat
by MyMother
Wed, 12/09/2015 - 03:35 3
by Jeffrey M. (Intel)
Wed, 01/06/2016 - 14:48
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