I am having the same problem described at:
I've logged into the Intel Registration Center and I DO see a list of products I supposedly have registered under my name. Under the product subscription history I see the product serial number, SKU, etc..... BUT Licenses and Purchases columns (i symbols) are locked out (says only admin of this serial number may perform this operation). I didn't see the "Manage" link for the associated serial number of the product in question nor "Modify Host Information" key.
I have the new HOSTNAME & HOST Id ready to submit for new Lic files but hitting a dead end.