Already Registered Serial Numbers

Already Registered Serial Numbers

My products (Intel Compilers) have already been registered, but do not appear in My Intel Software Development Products.  I am 95% certain that either they were never registered or should have been registered to my account.  I assume this will need to be handled in a private message.  Because these are my only products I'm not eligible for online support through Intel Premier Support.

Thank you,


3 posts / 0 new
Last post
For more complete information about compiler optimizations, see our Optimization Notice.

I'd like to assist you with this problem in private messages.

Thank you.
Intel Developer Support

Please participate in our redesigned community support web site:
Tools Knowledge Base:
User forums:
Software Product support info:


I am currently experiencing problems trying to download updates of products for which I have a registration.

When I log in to my account at, it says I have no products registered. When I try to register my products (using the serial numbers I received for C
++ Composer XE and Fortran Composer WE for Linux), it says they are already registered.

I think that the problem comes from the fact that a few months ago, I asked for the merging of my old account with a new one that reflects the simplification of our domain name. Unfortunately, I
have initially registered the products with my old account, and nothing is available anymore in my new one. This is a problem as we would like to download updates of our licensed products.

What can I do ? Please contact me so I can provide the names of my old and new account, as well as the serial numbers I have, in the hope that you can help me solve this problem quickly.

Luc Gauthier

Leave a Comment

Please sign in to add a comment. Not a member? Join today