I am desperately trying to update my software manager, but I cannot since the older version of the software manger cannot be uninstalled. I found a previous forum here https://software.intel.com/en-us/forums/intel-software-development-products-download-registration-licensing/topic/607086 but was unable to ascertain a solution from the thread. Jennifer said:
The workaround for this problem is to remove the Intel Software Manager components after verifying that there are no currently installed products using it. The cause was probably an incomplete uninstall of an older version of ISM that the installer could not update. I will close this thread - please create a new thread if you have a similar problem.
How precisely do I remove the ISM if it cannot be uninstalled manually? I can send my error logs, but I really need this resolved. Thank you.