I'm using IXP435 network processor with Intel Access Library version 2.4 . I'm running ATM MPHY 4-Port and HSS NPE image. I'm having a problem with it but cannot find support on Intel's website (I get this from Intel website: Intel does not provide email support for this product.). I've also reported this problem to my local Intel Authorized Distributor, but they appear to be less than helpful, so I'm posting my questions here.
The problem I have is the NPE that is running ATM and HSS crashes everytime when there's an irregular frame pulse (i.e. more clock pulses in a frame than usual). I don't know what other conditions can cause the NPE to crash. When the NPE crash, it brings the ATM and HSS down with it. Does anyone know if this bug has been fixed in Intel Access Library version 3.0?
I got this message from log. "Failed to send message" and "ixHssAccComNpeCmdMsgSend - NpeMh failed to send". I got a lot this same message appearing on my log. The ATM stops working when I get this message. My question is, what may have caused the NPE MH to fail?
Any help appreciated.