I was trying to set up the RealSense developer kit (front camera) and I cannot get it to work.
-Camera Depth Manager version 220.127.116.1122 (version 1.3 and 2.0 installers refuse to go on saying they do not detect the camera).
-Intel RealSense SDK version 18.104.22.168777
-I rebooted after installation
My machine is a Dell Latitude E6430 with an i7-3520M CPU at 2.9GHz, running 64-bit Windows 8.1. The camera is plugged into a USB 3.0 port and the device manager lists 3 RealSense devices under "Imaging" (depth, RGB, and virtual driver).
Most of the applications under the sample browser do not work. Some samples start the RGB camera, the green light turns on for a few seconds, then streaming stops, the device disappears from the device manager and reappears (with the associated "disconnect" and "reconnect" audio effects). Most other samples report "Init failed" when I click the "Start" button.
I also tried the Personify for video collaboration application and the RGB camera starts streaming for a few seconds, then the device disconnects/reconnects. Personify doesn't seem to be able to access the depth camera as background extraction is not functional.
Is there any tool I can run, or log I can collect to help solve the issue? It seems my system meets the minimum requirements.