License Issues for Old versions of intel fortran and c++ compilers

License Issues for Old versions of intel fortran and c++ compilers

syeganeh's picture

Hi everyone,
Sorry if this is posted in the wrong place, but I'm not sure where else to turn. I have working versions of the latest version of intel fortran compiler and intel C++ compilers for Linux (64 bit).
For a specific software package to compile however, I need versions 9.0 of both of these compilers. I have downloaded these from Intel, however the license files it gives me will not work when I try to install both intel FC and intel CC. Both the license file method and the serial number method fail.
Using the serial number method I get:

Setup may attempt to connect to the Intel Registration Center to
validate your Serial Number.
This may take several minutes depending on your network.  Please wait...
You may press Ctrl+C to cancel.

======================================================================
Invalid Serial Number:
You entered an invalid serial number
The Intel Software Setup Assistant could not confirm your serial number.

I'm not sure where I can find the appropriate license files/serial numbers for version 9.0. Any ideas? Thanks very much for your help.

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Tim Prince's picture

Current licenses are valid for the old compilers. The serial number is included in the license file name.
Final 9.1 versions are much better than 9.0.

shamla-puthuparambil-sayid (Intel)'s picture

Greetings,

Please use the license file to install older version of the products.

The older versions willn't recognise the serial number of newer versions, but will recognize the license file.

//License File can be resend to yourself from Intel Registration Center. Please also read the minimum software requirements from Release Notes , as that could vary a lot when you move between versions.

Get back to us if you still get errors.

Thank You
Shamla

syeganeh's picture
Quoting - Shamla (Intel)

Greetings,

Please use the license file to install older version of the products.

The older versions willn't recognise the serial number of newer versions, but will recognize the license file.

//License File can be resend to yourself from Intel Registration Center. Please also read the minimum software requirements from Release Notes , as that could vary a lot when you move between versions.

Get back to us if you still get errors.

Thank You
Shamla

Thank you for your response. I tried installing from the license file, and I get the following message:

Please provide the license file name with full path (*.lic)
x.Exit

License file path : /home/compsuite.lic
/home/l_fc_c_9.0.033/intel-iforte9-9.0-033.em64t.rpm
/home/l_fc_c_9.0.033/intel-iidbe9-9.0-037.em64t.rpm
/home/l_fc_c_9.0.033/intel-iforte9-9.0-033.em64t.rpm
/home/l_fc_c_9.0.033/intel-iidbe9-9.0-037.em64t.rpm
No RPMs related to Intel products, or,
related products found in the '/home/l_fc_c_9.0.033' directory.

**********************************************************************
"Installation is complete "
Thank you for using Intel Software Development Products, tools for improving application performance.

syeganeh's picture

Also, in an unrelated note - I might be going crazy, but yesterday I was able to choose to download old versions of the Intel compilers via
http://software.intel.com/en-us/articles/non-commercial-software-download/

But today, I don't see the option for old versions, it only lets me download the current versions.

Steve Lionel (Intel)'s picture

I believe that that page has always (?) had only the current version. Once you register your serial number at the Intel Registration Center, you can select an older version from the Registration Center using the version selector dropdown box.

Steve
syeganeh's picture
Quoting - Steve Lionel (Intel)
I believe that that page has always (?) had only the current version. Once you register your serial number at the Intel Registration Center, you can select an older version from the Registration Center using the version selector dropdown box.

Ahh yes, thanks very much, thats where I found it. I tried downloading version 9.1 of the compilers and tried using both the serial number and the license file to register. With the serial number I get the same basic error as before:

The  Intel Software Setup Assistant  may  attempt to  connect  to  the 
Intel Registration Center to validate your Serial Number.This may take 
several minutes depending on your network.  Please wait...

You may press Ctrl+C to cancel.

===============================================================================
Invalid Serial Number 

The Intel Software Setup Assistant could not confirm your serial number.

Your serial number can be found in either of the following locations:
   * E-mail confirmation regarding your purchase or evaluation. 
         [This e-mail includes links to download the product]   

    * Inside product packaging.                                 
         [A label is affixed to the inside of the CD case that includes 
          the name of the product and the serial number]                

Intel Technical Support.                                                   
Note: Serial Number will be in XXXX-XXXXXXXX format. If you do not have a 
serial number, you can contact your  reseller or  Intel Technical Support. 

For additional help visit https://registrationcenter.intel.com/support/    
===============================================================================

And with the license file I get
===============================================================================
Invalid license file

Please make sure that the file you provided at /opt/intel/licenses/l_xxxxxxx.lic is a valid license file with active support for the Intel product you are trying to install. If you are installing on a native-language system other than English, please make sure that the full path to the license file uses only English characters.

===============================================================================

Steve Lionel (Intel)'s picture

You're using the C++ license file to install the Fortran compiler. These have separate licenses. The 9.1 compiler won't accept the 11.1 serial number, even for the correct language, but it will accept the correct license file.

Steve
syeganeh's picture
Quoting - Steve Lionel (Intel) You're using the C++ license file to install the Fortran compiler. These have separate licenses. The 9.1 compiler won't accept the 11.1 serial number, even for the correct language, but it will accept the correct license file.

Sorry about that, but I've tried it with the correct license file (i.e. making sure to use the file with the _CPP_ in the license filename for the C++ installation and the _FOR_ for the Fortran installation) - and I still get the same error.

Steve Lionel (Intel)'s picture

I see you have a bunch of licenses. What are the last two characters of the license file name you are using?

Steve
syeganeh's picture
Quoting - Steve Lionel (Intel) I see you have a bunch of licenses. What are the last two characters of the license file name you are using?

FD
Thanks very much for your help. (I've also tried the license file for the Compiler Suite (8K), with similar results).

Steve Lionel (Intel)'s picture

Hmm- the FD license should work. I'm going to ask Shamla to continue helping you, as she is one of our licensing experts. I'll also move this to our licensing forum section.

Steve
shamla-puthuparambil-sayid (Intel)'s picture
Screen Shot to download old version Quoting - Steve Lionel (Intel) Hmm- the FD license should work. I'm going to ask Shamla to continue helping you, as she is one of our licensing experts. I'll also move this to our licensing forum section.

Hi Again,

I have attached the screen shots (file link above) for helping you download the old version of the product.

I have also resend you your Intel Fortran compiler license file. Please use the license file attached to the e-mail and let us know if the Fortran compiler install is successful.

Thank You
Shamla

syeganeh's picture
Quoting - Shamla (Intel) Screen Shot to download old version

Hi Again,

I have attached the screen shots (file link above) for helping you download the old version of the product.

I have also resend you your Intel Fortran compiler license file. Please use the license file attached to the e-mail and let us know if the Fortran compiler install is successful.

Thank You
Shamla

Thanks very much for your help. I was able to figure out how to download old versions of the compiler, thanks.

I tried with the license file you sent me and got the same error as before - just to make sure I could actually get the license file to work (previously i have always just used the serial number to register intel compilers) - I downloaded version 11.0 of the fortran compiler and tried installing it using the license file, and it worked. I then tried with 10.0 and 9.1 and it didn't work

With 10.0 the error was :
===============================================================================
Invalid license file

Please make sure that the file you provided at /home/syeganeh/NCOM_L_CMP_FOR_****-******FB.lic is a valid license file with active support for the Intel product you are trying to install. If you are installing on a native-language system other than English, please make sure that the full path to the license file uses only English characters.

===============================================================================

With 9.1 the error was identical.

Thanks again for your help on this problem.

syeganeh's picture
Quoting - syeganeh

Thanks very much for your help. I was able to figure out how to download old versions of the compiler, thanks.

I tried with the license file you sent me and got the same error as before - just to make sure I could actually get the license file to work (previously i have always just used the serial number to register intel compilers) - I downloaded version 11.0 of the fortran compiler and tried installing it using the license file, and it worked. I then tried with 10.0 and 9.1 and it didn't work

With 10.0 the error was :
===============================================================================
Invalid license file

Please make sure that the file you provided at /home/syeganeh/NCOM_L_CMP_FOR_****-******FB.lic is a valid license file with active support for the Intel product you are trying to install. If you are installing on a native-language system other than English, please make sure that the full path to the license file uses only English characters.

===============================================================================

With 9.1 the error was identical.

Thanks again for your help on this problem.

Two more bits of information, I'm on Ubuntu, and I notice that the installation files are RPM's. Is that a problem?
Also I'm using a 64bit OS - this shouldn't be a problem for 10.0 because I downloaded the Intel64 version, but there wasn't a similar option for 9.1, just wanted to make sure that wasn't the problem.

syeganeh's picture
Quoting - syeganeh
Two more bits of information, I'm on Ubuntu, and I notice that the installation files are RPM's. Is that a problem?
Also I'm using a 64bit OS - this shouldn't be a problem for 10.0 because I downloaded the Intel64 version, but there wasn't a similar option for 9.1, just wanted to make sure that wasn't the problem.

Also,
I've tried running ./chklic.em64t and it seems to be working . For example, when I run

chklic.em64t -c/opt/intel/licenses/NCOM_L_CMP_FOR_****-******FB.lic

I get :

========================================================================

License file = 

------------------------------------------------------------------------
    feature name:                  ********* (INCREMENT line)
    (license is valid, i.e., has a valid signature)
    serial number:                 **********FB
    license expires:               perpetual license (does not expire)
    license maintenance expires:   2010.0902
    type of license:               uncounted (unlimited number of users)
    allowed platforms:
            i86_r          (IA-32 Intel architecture; Linux*)
            i86_re         (IA-32 Intel architecture; Linux*)
            it64_lr        (Intel Itanium architecture; Linux*)
            it64_re        (Intel Itanium architecture; Linux*)
            amd64_re       ()
        *Other brands and names are the property of their respective owners.
    VENDOR_STRING= string contents:
            SUPPORT=
https://registrationcenter.intel.com

------------------------------------------------------------------------
    feature name:                  DbgL (INCREMENT line)
    (license is valid, i.e., has a valid signature)
    serial number:                 **********FB
    license expires:               perpetual license (does not expire)
    license maintenance expires:   2010.0902
    type of license:               uncounted (unlimited number of users)
    allowed platforms:
            i86_r          (IA-32 Intel architecture; Linux*)
            i86_re         (IA-32 Intel architecture; Linux*)
            it64_lr        (Intel Itanium architecture; Linux*)
            it64_re        (Intel Itanium architecture; Linux*)
            amd64_re       ()
        *Other brands and names are the property of their respective owners.
    VENDOR_STRING= string contents:
            SUPPORT=
https://registrationcenter.intel.com

------------------------------------------------------------------------
    feature name:                  FCompL (INCREMENT line)
    (license is valid, i.e., has a valid signature)
    serial number:                 **********FB
    license expires:               perpetual license (does not expire)
    license maintenance expires:   2010.0902
    type of license:               uncounted (unlimited number of users)
    allowed platforms:
            i86_r          (IA-32 Intel architecture; Linux*)
            i86_re         (IA-32 Intel architecture; Linux*)
            it64_lr        (Intel Itanium architecture; Linux*)
            it64_re        (Intel Itanium architecture; Linux*)
            amd64_re       ()
        *Other brands and names are the property of their respective owners.
    VENDOR_STRING= string contents:
            SUPPORT=
https://registrationcenter.intel.com

------------------------------------------------------------------------
    feature name:                  MKernL (INCREMENT line)
    (license is valid, i.e., has a valid signature)
    serial number:                 **********FB
    license expires:               perpetual license (does not expire)
    license maintenance expires:   2010.0902
    type of license:               uncounted (unlimited number of users)
    allowed platforms:
            i86_r          (IA-32 Intel architecture; Linux*)
            i86_re         (IA-32 Intel architecture; Linux*)
            it64_lr        (Intel Itanium architecture; Linux*)
            it64_re        (Intel Itanium architecture; Linux*)
            amd64_re       ()
        *Other brands and names are the property of their respective owners.
    VENDOR_STRING= string contents:
            SUPPORT=
https://registrationcenter.intel.com

shamla-puthuparambil-sayid (Intel)'s picture
We have an article explaining what you need to do, to install Intel Compilers on Ubuntu OS. Please go to Installing Intel Compiler on Ubuntu article and let me know if that helps. (http://software.intel.com/en-us/articles/using-intel-compilers-for-linux...)
syeganeh's picture
Quoting - Shamla (Intel) We have an article explaining what you need to do, to install Intel Compilers on Ubuntu OS. Please go to Installing Intel Compiler on Ubuntu article and let me know if that helps. (http://software.intel.com/en-us/articles/using-intel-compilers-for-linux...)

Hi - thanks for you response - I have seen that post before actually, and I have followed all those steps (installing the additional libraries, etc.) Unfortunately this doesn't help me in installing 9.1 or 10.0.

shamla-puthuparambil-sayid (Intel)'s picture
Quoting - syeganeh

Hi - thanks for you response - I have seen that post before actually, and I have followed all those steps (installing the additional libraries, etc.) Unfortunately this doesn't help me in installing 9.1 or 10.0.

Can you cut and paste the output of all steps you see while installing the compiler? [Please rename the license file name, serial numberand also the last line of the license file, if they are listed in your output.] Also send us the output you see while you run the gcc and g++ command. Send us the complete OS name including versions.

syeganeh's picture
Quoting - Shamla (Intel)
Can you cut and paste the output of all steps you see while installing the compiler? [Please rename the license file name, serial numberand also the last line of the license file, if they are listed in your output.] Also send us the output you see while you run the gcc and g++ command. Send us the complete OS name including versions.

Installing Intel Fortran Compiler 9.1.052:
username@hostname:~/l_fc_c_9.1.052$ sudo ./install.sh

===============================================================================
Welcome to the Intel Fortran Compiler 9.1.052 for Linux* Installation

Please make your selection by entering an option from the choices below: 

        1. Install
        2. Readme
        3. Release Notes
        4. Installation Guide
        h. Help
        x. Exit

Please type a selection:   

I type 1.

===============================================================================
Provide a Serial Number or License File

Please make your selection by entering an option from the choices below: 

        1. Provide your serial number [Recommended] 
             Use this option  if  you  have  a  serial number  to  install  and
             register  your  software.  The Intel Software Setup  Assistant 
             may connect  to  the Intel Registration Center  to  verify your
             serial number. Please refer to the Intel Privacy Policy regarding 
	     the collection and handling of your personal information.
	     Your Serial Number is in XXXX-XXXXXXXX format.
	2. Provide the absolute path for an existing license file. 
	     Use this option if you have obtained a license file instead of a 
 	     serial number.
	3. Where do I find my Serial Number? 
	4. Intel Privacy Policy 
	b. Go Back. 
	h. Help. 
	x. Exit. 

Please type a selection or Serial Number:   

I type 2.

===============================================================================
Provide License File

Please make your selection by entering an option from the choices below: 
	1. Provide the license file name with full path (//.lic)
	b. Go Back.
	x. Exit.

Please type a selection or License file name:   

I type 1.

( Note I've also tried placing the license file in a different directory, like my home directory (~/) or in the directory with the compiler installation files - and I get the same result)

License file name with full path:   /opt/intel/licenses/NCOM_L_CMP_FOR_****-******FB.lic
===============================================================================
Invalid license file

Please make sure that the file you provided at /opt/intel/licenses/NCOM_L_CMP_FOR_xxxx-xxxxxxFB.lic is a valid license file with active support for the Intel product you are trying to install. If you are installing on a native-language system other than English, please make sure that the full path to the license file uses only English characters.

=============================================================================== 

Press the  to continue... 

Contents of license file : /opt/intel/licenses/NCOM_L_CMP_FOR_****-******FB.lic

PACKAGE IBFD56E38 INTEL 2010.0902 A7D64BF1A0B6 COMPONENTS="DbgL 
FCompL MKernL" OPTIONS=SUITE ck=175 SIGN=832093669E5E
INCREMENT IBFD56E38 INTEL 2010.0902 permanent uncounted DF9E79A62F77 
VENDOR_STRING="SUPPORT=NCOM 
https://registrationcenter.intel.com" HOSTID=ID=00525104 
PLATFORMS="i86_r i86_re it64_lr it64_re amd64_re" ck=100 
SN=**********FB SIGN=************

gcc --ver

Using built-in specs.
Target: x86_64-linux-gnu
Configured with: ../src/configure -v --enable-languages=c,c++,fortran,objc,obj-c++,treelang --prefix=/usr --enable-shared --with-system-zlib --libexecdir=/usr/lib --without-included-gettext --enable-threads=posix --enable-nls --with-gxx-include-dir=/usr/include/c++/4.2 --program-suffix=-4.2 --enable-clocale=gnu --enable-libstdcxx-debug --enable-objc-gc --enable-mpfr --enable-checking=release --build=x86_64-linux-gnu --host=x86_64-linux-gnu --target=x86_64-linux-gnu
Thread model: posix
gcc version 4.2.4 (Ubuntu 4.2.4-1ubuntu4)

g++ --ver

Using built-in specs.
Target: x86_64-linux-gnu
Configured with: ../src/configure -v --enable-languages=c,c++,fortran,objc,obj-c++,treelang --prefix=/usr --enable-shared --with-system-zlib --libexecdir=/usr/lib --without-included-gettext --enable-threads=posix --enable-nls --with-gxx-include-dir=/usr/include/c++/4.2 --program-suffix=-4.2 --enable-clocale=gnu --enable-libstdcxx-debug --enable-objc-gc --enable-mpfr --enable-checking=release --build=x86_64-linux-gnu --host=x86_64-linux-gnu --target=x86_64-linux-gnu
Thread model: posix
gcc version 4.2.4 (Ubuntu 4.2.4-1ubuntu4)

uname -a

Linux hostname 2.6.24-23-generic #1 SMP Wed Apr 1 21:43:24 UTC 2009 x86_64 GNU/Linux

cat /etc/lsb-release

DISTRIB_ID=Ubuntu
DISTRIB_RELEASE=8.04
DISTRIB_CODENAME=hardy
DISTRIB_DESCRIPTION="Ubuntu 8.04.3 LTS"

shamla-puthuparambil-sayid (Intel)'s picture
Thank You so much for the detailed reply. I am sorry to say that, I don't see any reason why this license file is failing.

I am going to pass this information to our Install Engineers, and I will update you as soon as I hear from them. Since some of them work from different time zones, the response could be delayed.

One last question - Are you using a machine withIntel processor?

Thanks
Shamla

syeganeh's picture
Quoting - Shamla (Intel) Thank You so much for the detailed reply. I am sorry to say that, I don't see any reason why this license file is failing.

I am going to pass this information to our Install Engineers, and I will update you as soon as I hear from them. Since some of them work from different time zones, the response could be delayed.

One last question - Are you using a machine withIntel processor?

Thanks
Shamla

Hi Thanks very much for all your help. Sorry to be such a bother.
And yes I'm using a Intel processor:

/proc/cpuinfo

processor	: 0
vendor_id	: GenuineIntel
cpu family	: 6
model		: 23
model name	: Intel Core2 Duo CPU     E8500  @ 3.16GHz
stepping	: 6
cpu MHz		: 3158.731
cache size	: 6144 KB
physical id	: 0
siblings	: 2
core id		: 0
cpu cores	: 2
fpu		: yes
fpu_exception	: yes
cpuid level	: 10
wp		: yes
flags		: fpu vme de pse tsc msr pae mce cx8 apic sep mtrr pge mca cmov pat pse36 clflush dts acpi mmx fxsr sse sse2 ss ht tm pbe syscall nx lm constant_tsc arch_perfmon pebs bts rep_good pni monitor ds_cpl vmx smx est tm2 ssse3 cx16 xtpr sse4_1 lahf_lm
bogomips	: 6321.51
clflush size	: 64
cache_alignment	: 64
address sizes	: 36 bits physical, 48 bits virtual
power management:

shamla-puthuparambil-sayid (Intel)'s picture
Thank you so much for the prompt reply. I have contacted our install team and QA team , asking them to help root cause this issue. I will send you an update as soon as hear from them.

Shamla

syeganeh's picture
Quoting - Shamla (Intel) Thank you so much for the prompt reply. I have contacted our install team and QA team , asking them to help root cause this issue. I will send you an update as soon as hear from them.

Shamla

Hi Shamla,
I was wondering if there's been any luck on figuring out the license issue? I had one thought - the error I get is the same error I get when I intentionally type in a file location for the license file that doesn't exist (as long as the name I give ends in .lic) - could there be some kind of filesystem error? Thanks for your help

shamla-puthuparambil-sayid (Intel)'s picture
Greetings,

I would like to inform you that the compiler team only supports the latest 3 versions of the product, meaning 11.1, 11.0 and 10.1. But the install engineer has provided some help.

Here is the reply I got from the Install team "There are persistent issues with running 32-bit products on Ubuntu Intel64 . This is due to bugs not in our software, but in the licensing content provided to us (flexlm core libraries). We manage this in the newest releases (11.0 and 11.1) by specifically issuing warning messages to customers trying to install 32-bit content on Ubuntu Intel64 machines. I am guessing (with 80% confidence) that this is the problem. In other words, it will not work. The customer will probably need to run an IA-32 Ubuntu if they want this to work.

If the customer is installing Intel64 content (NOT 32-bit) then there may be something else going on.

Since the licensing is what is apparently what is preventing the installation from occuring, if this customer really must have this installation working (which is not even officially supported for 9.1), there are a number of work-arounds, the easiest of which is probably to use the Silent Install procedure, which skips around the licensing. I have included the versions of the silent install guide to this email. But again, if it's 32-bit running on Intel64, there may still be some run-time issues after the customer installs the product."

Thanks
shamla

Attachments: 

syeganeh's picture
Quoting - Shamla (Intel) Greetings,

I would like to inform you that the compiler team only supports the latest 3 versions of the product, meaning 11.1, 11.0 and 10.1. But the install engineer has provided some help.

Here is the reply I got from the Install team "There are persistent issues with running 32-bit products on Ubuntu Intel64 . This is due to bugs not in our software, but in the licensing content provided to us (flexlm core libraries). We manage this in the newest releases (11.0 and 11.1) by specifically issuing warning messages to customers trying to install 32-bit content on Ubuntu Intel64 machines. I am guessing (with 80% confidence) that this is the problem. In other words, it will not work. The customer will probably need to run an IA-32 Ubuntu if they want this to work.

If the customer is installing Intel64 content (NOT 32-bit) then there may be something else going on.

Since the licensing is what is apparently what is preventing the installation from occuring, if this customer really must have this installation working (which is not even officially supported for 9.1), there are a number of work-arounds, the easiest of which is probably to use the Silent Install procedure, which skips around the licensing. I have included the versions of the silent install guide to this email. But again, if it's 32-bit running on Intel64, there may still be some run-time issues after the customer installs the product."

Thanks
shamla

Hi Thanks very much for your reply. Using that method I got intel fortran compiler 9.1 installed and succesfully compiling. I also got intel C++ compiler installed, but then I ran into the bug described here
http://software.intel.com/en-us/forums/showthread.php?t=53025

But at least now I know what the problem is. Thanks again for all your help.

shamla-puthuparambil-sayid (Intel)'s picture
Hello,

It is good to know that you have installed the Fortran Compiler successfully.

I see a reply from John on the C++ compiler.

Thanks
Shamla

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