HECI Driver Device

HECI Driver Device

imran110's picture

HECI Driver Device not running below msg appared in device manager.

please advise.

"Windows has stopped this device because it has reported problems. (Code 43)"

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Gael Hofemeier (Intel)'s picture

Hi, Could you tell me what is the version number for the HECI Driver? Also what version of AMT is on this system? (if you don't know, what processor/chipset does your system have?)

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imran110's picture

Im using HP 8200 machine below is details

Processor technology

Intel vPro Technology

Chipset

Intel Q67 Express

Please advise the HECI driver for windows 7 64bit.

Gael Hofemeier (Intel)'s picture

Hi - I still do not have enough information to be able to comment on why you are having difficulties. It appears that your system is based on a 2nd Generation Intel Core processor (not knowing which processor your system has, I can't tell if your system is actually AMT capable - I'll assume it is.) This would be an AMT 7.0 system so your HECI driver should have a version 7.x - please insure that it does. It would be helpful if you could run the SCS Discovery Tool:How to run the SCS Discovery Tool and attach the xml file to this post - that way I will be able to get a better idea of what might be going on. Thanks

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