App download errors in the Intel AppUp center

App download errors in the Intel AppUp center

At Intel AppUp Elements this year, we promised frequent updates on Intel AppUp center including new release information, new affiliate stores and any product outages. This weekend we saw an increase in the numbers of users who experienced errors while downloading a new app from the Intel AppUp center. The error was limited to users trying to download new apps (free and paid apps) and did not impact downloads of the Intel AppUp center. We ran various tests and traced it back to a data center network incident. This incident has since then been resolved and Intel AppUp center users are now able to purchase & download new apps. In addition, the Intel AppUp support team is working to make affected apps available in the accounts of all users who were impacted during this time.

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