I am not sure I am posting in the right forum but the "Catchall" tag makes me feel I may get some help here.
The problem: My account was sudenly reset to zero.
Couple of months ago I had 2 separate accounts in AppUp and the Software Parthners Network. In AppUp I was with "Brown Belt" status (which isn't important) while in the Software Parthners Network I was with "Premier Elite Parthner" status (which was important to me). Somehow, during the transition to Developer Zone, everything was lost. I see myself (and the company) reset to zero in the new system. I tend to believe it was the fact that I was using the same User ID for both sites that caused the mess. However, I am not sure what I should do now...
Should I enroll again and try to get the previous status again? Or there are still some changes in progress and things will get back to normal in some moment? My main concern is that I actually used one of the "locked" resources (the shiny little "Intel Software Parthner" logo) on my sites but If I am no more Premier Elite Parthner I suppose I must remove the logo from my site?
If anyone does have some idea what I should do I'll be extremely grateful.
PS I don't have an account manager to ask for help (the support pages suggested to look for one in my profile but there is no such person listed anywhere).