Intel® Media Server Studio Support

Get Support

Use this page to locate support resources.

  • Edition and tool descriptions are explained on the product page.
  • Resources for capabilities, tools, and different editions are under Tool Support.

New software purchases include free software updates and confidential secure support for a year. Software renewal extends updates and support at a discounted rate.


  • Training – Learn at your level with case studies, videos, and webinars.
  • Documentation – Get started guides, user and reference documentation, what’s new, release notes, and technical articles
  • Code Samples – Learn through real code samples and tutorials how to deploy features.

Get Help

Ask the Community

Interact with other users and experts at our product forum.

Contact Product Support

Users with paid licenses can access Priority Support for confidential, secure access to Intel engineers.

Visit our Get Help page for additional support options.

Tool Support