Warranty Support & Regulatory Information

Warranty Support

Consult the Intel® Movidius™ Neural Compute Stick support forum for initial troubleshooting steps. If the issue persists after troubleshooting, follow these instructions to obtain warranty support:

  • For purchases made from a distributor less than 30 days from the time of the warranty support request, contact the distributor where you made the purchase.
  • For purchases made directly from Intel or from a distributor more than 30 days from the time of the warranty support request, contact Intel Warranty Support. Note: You will need to create a support account if you do not have one.

 

Regulatory Documentation

Australian Communications and Media Authority (ACMA) Supplier’s Declaration of Conformity

Intel Corporation Declaration of Conformity

Registration of Broadcasting and Communication Equipment

Intel Movidius Neural Compute Stick BSMI Certification

Intel Movidius Neural Compute Stick Warranty

IECEE Mutual Recognition of Test Certificate

VCCI Council Acceptance of Report of Compliance