Hi all, We get this message as a submission failure:
Failure Reason: ILU01 - Application install Additional Comments: Errors on install and launch on both win xp and 7Our team has checked all the related documents and troubleshooting tips, and our application conforms with them all. Further, installation on these systems works when we test it. I've asked for further clarification but haven't heard anything back yet. We're finding it impossible to diagnose and fix the problem with just this very limited information. It doesn't make sense to us to have failure during install AND launch - how can it be launched if it failed to install? And if the problem is with launch, why is install mentioned? It's all very curious. Does anyone have any suggestions about what this may mean? Thanks in advance for any thoughts you folks can add!