Frequently Asked Questions

Downloading Software FAQ

How do I download my software product files?

To download your Intel software product files, follow the steps below:

  1. Log in to the Intel® Registration Center.
  2. From the list of your products displayed, go to the entry for the desired product and click on the version number in the Downloads column.
  3. Use the drop-down list to select the Version and Minor update version you want to download, remembering that the highest numbered version and the highest numbered minor update for that version is the most recent release. Please note that you must have an active product license to download and install the newest versions of the associated product. For licenses that have expired support, you may only download and install older product versions that have a Build Date on or before the Support Expiration date for your product license. As soon as you register a renewal license to extend your product license with a Support Expiration date in the future, you will again be able to download and install all newer versions of the product.
  4. After reviewing the description of the files available for the package, click the hyperlink for each file you wish to download.
  5. You can usually reduce the amount of time for downloading software product files by selecting the option for using a Download Manager. Please ensure that you have enough disk space on your system for the product files and that you have write permission to the directory where the product files will be saved.

If you encounter any problems with downloading your product files, please contact Technical Support.

Where can I download newer versions of my product?
If you have a support account, log in to the Intel Registration Center to see the products you have registered and downloaded.

 

  1. Log in to the Intel Registration Center by entering your login ID and password in the Sign In section of the page. You will see a list of all products to which you have subscribed.
  2. From your product list, go to the entry for the desired product and click the version number in the Download Latest Update column.
  3. If you want to see older versions, click the hyperlink above your product list. If you want to see download versions available for products associated with your expired product licenses, check the Show Expired Registrations box.
  4. For a detailed description of each downloadable product file for your selected product version, click on the File Descriptions and Product Notes link.
  5. Use the scroll box to select the Update (Build #) version you want to download, remembering that the highest numbered version and the highest numbered update (Build #) for that version is the most recent release.
  6. After reviewing the description of the files available for the package, click on the hyperlink for each file you wish to download.
  7. NOTE: The Support Valid to / Expiration Status on the bottom of the page will be either EXPIRED or ACTIVE. If sit is ACTIVE, you have a valid license to install this product. If it EXPIRED, you don't have a valid license to install this package of the product you downloaded. To download a package that will work with your expired license, repeat Step 4 and choose the package version that was posted before the expired date of your license.
When trying to download updates, I get the following message: "No Products found". What do I do?
Something might be wrong with the login session. One possibility is to close the browser, delete your cookies, and log in again. If the problem persists, you can post the issue in our Startup Support Forum or in Intel® Premier Support under the category "Download, Licensing and Registration."

 

How do I get an older version of an Intel® Software Development Product?

Older versions of Intel® Software Development Products are available in the Intel Registration Center.

Here are the steps to download older versions of products from the Intel Registration Center: Your license is good for any version or update released on or before the Support Expiration date of your license.

Read More

I received a faulty CD. Can I download my Intel® Software Development Product?

Please follow these steps to download the product:

  1. Go to the Intel Registration Center to register your product.
  2. In the Register a Product section, enter your email address in the Email field.
  3. Enter the same email address in the Confirm Email box.
  4. Enter the serial number in the Serial Number box and click the Register Product button. [NOTE: Please find your serial number on a sticker on the CD case or a letter accompanying the CD.]
  5. Follow the instructions on the web page to download and install your product.
  6. After registering, you will receive an email with the product license file and download instructions.
Where can I download Intel® Software License Manager servers?

For customers with a current "counted" product license, Intel® Software License Manager servers are available from the Intel Registration Center.

  1. Login to the Intel Registration Center by entering your login ID and password in the Sign In section of the page. You will see a list of all products to which you have subscribed.
  2. Choose the product for which you have registered a floating or node-locked license. You will see a list of all components in the product subscription history, including the Intel Software License Manager. [NOTE: Expired registrations are shown only if you check the Show Expired Registrations check box at the top of the page.]
  3. Choose the Intel License Manager component by clicking on the More Info link. You will be presented with a drop-down list of release versions and operating system/minor versions.
  4. Choose the Release Version and Operating System/Minor Version from the package dropdown menu at the bottom of the page. You will then see the license server file names. [NOTE: To download the User's Guide, please choose User's Guide from Minor Version.]
  5. To start the download, click the file name you want to download.
Where do I download the Intel® IPP Cryptography libraries?
Cryptography for Intel® Integrated Performance Primitives (Intel® IPP) is an add-on library for Intel IPP. As this is an export-controlled product, access requires a special request process. Read more about the process for obtaining Intel IPP and the cryptography add-on.
I am unable to download Intel® Integrated Performance Primitives (Intel® IPP) cryptography library. What do I do?

Not having a strong password may lead to Intel IPP Cryptography library download problems. To protect your security, Intel has certain rules for choosing passwords. Please read the following rules so that you will know how to choose a good password:

(The following rules apply to all passwords)

  • The password must be at least eight characters long and can contain letters, numerals, and punctuation.
  • It cannot contain spaces.
  • It must contain at least one alpha character [a-z; A-Z].
  • It cannot contain your login ID.
  • The first eight characters cannot be the same as your previous password.
  • Passwords are treated as case sensitive.

Examples of strong passwords:
(The following examples are for illustration purposes only. Do not use any of these examples as your actual password.)

  • Use a name, modified slightly, like "Bob*1Smith" or "Bobby$123"
  • Use a phrase you can remember, like "hello world" modified to "hello1@World2"
  • ttL*hi?wur5" (contains lower case letters, capital case letters, special characters, and numbers)
What is the Intel® Software Manager?
Intel® Software Manager is a utility that allows users to:

 

  • Download and install updates for your Intel Software Development Products.
  • Manage the subscription status of installed software.
  • Activate serial numbers.
  • Find out about the latest news for Intel Software Development Products.

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