Dear Intel Customer Support,
When I tried to order hardcopies of the Intel IA-32 manuals, I was disappointed to find out that they are no longer available and only CD-ROM copies are provided. However, many people like me work in high-security environments (such as defense contractors) where we simply cannot walk in with CD-ROMs without being stopped by security. I'm sure that you as an employee will be familiar with these security restrictions that we all suffer. (Thanks to stupid and paranoid management) I hope you could help me escalate this issue to the higher-ups to make them re-consider the decision of discontinuing the printing of hardcopies of these very useful manuals.
The relevant order numbers of the manuals are:
Thank you very much. I will be very grateful if you could help me obtain these hardcopies.