Intel® Parallel Studio XE 2016 installer freezes when updating Intel® Cluster Checker 3.0 in some instances

In the Intel® Parallel Studio XE 2016 Installer for Linux*, when updating to Intel® Parallel Studio XE 2016 Update 2 Cluster Edition through Intel® Software Manager, the online installer may freeze.

This will happen when the following two conditions are met:

  1. Intel® Cluster Checker 3.0 was absent in your previous build of Intel Parallel Studio XE 2016.
  2. You select “Intel® Cluster Checker 3.0 Update 2” in the ‘Component selection’ dialog box after starting the Install GUI.

To work around this issue, do not try to update Intel® Cluster Checker 3.0 using the Intel® Parallel Studio XE 2016 installer if Intel® Cluster Checker was not in your previous Intel® Parallel Studio XE 2016 build.

Use one of the following methods instead:

  1. Use the “Download only” (not “Update”) button through Intel Software Managers.  The “Download only” button will be  available when you select the “Intel® Cluster Checker 3.0” component from your list.
  2. Download the complete offline installer package for Intel® Cluster Checker 3.0 by logging into your account at the Intel® Registration Center.  After login, select to download the latest version of the Intel Cluster Checker “Version 3.0 (Update 2)”.