Technical Support For Intel Academic Community Members: Find out Where to Get Technical Support or Ask a Question

Technical Support For Intel Academic Community Members: Find out Where to Get Technical Support or Ask a Question

Dear Intel Academic Community Members,

When you are working on your way, like University of Southern California, to establish the parallelism as core to computing curricula, a previously uncharted territory, for sure you are going to have questions and need technical support, especially when you arenew to theadvanced software development tools that Intel offer to your university to help you develop your curricula.

Intel offers free Premier Technical Support to your university for the first 30 days after you apply your free renewable Academic license. The best strategy is to use this period to climb your learning curve and set up your lab to support the curricula development.

Intel also offered forum based community support for software development products by the engineers who created those products.

The following table gives you the most comprehensive support forum information. You can use table as the first landing page and find out where to submit your questions and ask for technicalsupport Information:

No.
Development Tools and Related
OS
Academic License
Support Forums ( Monitored by Intel Daily)

Intel Premier Support info

(See Below)

1
Intel C++ Compiler Professional for Windows*
Windows
1 year (renewable)
http://software.intel.com/en-us/forums/intel-c-compiler/
30days

2
VTune Performance Analyzer for Windows*
Windows
1 year (renewable)
http://software.intel.com/en-us/forums/intel-vtune-performance-analyzer/
30days

3
Intel Thread Profiler for Windows*
Windows
1 year (renewable)
http://software.intel.com/en-us/forums/intel-vtune-performance-analyzer/
30days

4
Intel Threading Building Blocks for Windows*
Windows
1 year (renewable)
http://software.intel.com/en-us/forums/intel-threading-building-blocks/
30days

5
Intel Thread Checker for Windows*
Windows
1 year (renewable)
http://software.intel.com/en-us/forums/threading-on-intel-parallel-architectures/
30days

6
Intel Parallel Studio
Windows
1 year (renewable)
http://software.intel.com/en-us/forums/intel-parallel-studio/
N/A support forum only

7
Intel Compiler Suite Professional Edition for Windows*

1 year (renewable)
http://software.intel.com/en-us/forums/intel-c-compiler/
30days

8
VTune Performance Analyzer for Linux*
Linux
1 year (renewable)
http://software.intel.com/en-us/forums/intel-vtune-performance-analyzer/
30days

9
Intel Compiler Professional Edition for Linux*
Linux
1 year (renewable)
http://software.intel.com/en-us/forums/intel-c-compiler/
30days

10
Intel Thread Checker for Linux*
Linux
1 year (renewable)
http://software.intel.com/en-us/forums/threading-on-intel-parallel-architectures/
30days

11
Intel Threading Building Blocks for Linux*
Linux
1 year (renewable)
http://software.intel.com/en-us/forums/intel-threading-building-blocks/
30days

12
Intel Compiler Suite Professional Edition for Linux*
Linux
1 year (renewable)
http://software.intel.com/en-us/forums/intel-c-compiler/
30days

Intel Courseware

13
Course Content on Moodle

http://software.intel.com/en-us/forums/intel-software-college-academic-forum/
N/A

14
Licensing and registration issues
N/A
1 year (renewable)
http://software.intel.com/en-us/forums/intel-software-development-products-download-registration-licensing/
30days

15
Intel Visual Fortran for Windows
Windows
1 year (renewable)
http://software.intel.com/en-us/forums/intel-visual-fortran-compiler-for-windows/
30days

16
Intel Fortran Compiler for Linux & Mac OS X
Linux, Mac
1 year (renewable)
http://software.intel.com/en-us/forums/intel-fortran-compiler-for-linux-and-mac-os-x/
30days

For premier account support,you can follow the steps below:

Everytime you ask a technical question to the forum and get the answer or solution, you are sharing the information as a pioneer university in the program whichis a great contribution to academic community

-Tao

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