Component Submission: Known Issues

Component Submission: Known Issues

We are experiencing some intermittent issues around component submission that we wanted to let you know about. There are three types of components we have been testing, and have run into the following: Successfully upload a component composed of html, images, and JavaScript files all zipped up and submit the file without a problem. Advancing to the Submission page was where we got stuck and saw the http500 error. Re-entering the process from the Edit function, the component is ready to Submit. What we have so far looks like something that is dependent on the content of the component zip file that’s uploaded, and you may encounter issues if you are zipping up .txt files. Our best suggestion (until a permanent fix is in place) is if it hangs in the "Submit Files" phase, click the button a second time and this should allow the process to complete. If this doesn't work or you run into other issues, please contact support or post on the forums to let us know. Thanks!
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Thank you for the feedback Mary. What browser were you using?

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